Today, more than ever, companies across the globe are looking for ways to cut expenses, while increasing profits. With the internet progressively providing more choices and giving consumers many options in purchasing products and services, companies everywhere are scurrying to capture and secure customers.
Many intelligent marketing managers are putting their money on the telecommunications industry and utilizing state-or-the-art technology to promote their products and services. One such sleeping giant is the telephony software technology that is available to businesses at a minimal investment. This market offers modules that attach to your existing telephone system through a PC, and utilizes internet gateways to operate efficiently.
Although these products are not new in themselves, they have become more technologically advanced, affordable, interactive, and customer friendly. Products that relieve your telemarketing staff of wasted cold calling unanswered numbers - This software auto dials potential customers, can leave a personalized message on voice mail and answering machines, and connect to your staff only when a call is answered by a live person. Telemarketing staff can save hours of lost productivity by having this software screen calls, providing them with only potential customers.
Another product converts text to voice messages. Your word document becomes your message; professionally recorded by a superior human voice. You can chose a male, female, or a combination of voices to suit your advertising style. This quick and easy message development software is sure to decrease the time spent on manually recording information to disseminate to your customers.
Professional email blasts can get information to your existing or potential customers with the click of a button. These messages are personalized and can reach thousands within seconds. Integrate this software with your existing telephone system and watch your sales soar.
Give your customers interactive access to product information, ordering, and easy contact of customer service or sales staff. Software that interacts with your customers and gives them 24/7 access is sure to increase customer satisfaction and sales.
Rather your business is small, medium, or large; adding some or all of these features to your existing telephone system will automate your sales, increase profits, and improve employee satisfaction. These products are easy to use, totally customizable, and very affordable for business models of all sizes.
When considering telephony software for your business, look for a company that is willing to let you "try before you buy". Download the trial software and modify it to your business needs. If it fits, buy it! It's a small investment for the value.
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